- #Incomming skype call ringtone serial
- #Incomming skype call ringtone update
- #Incomming skype call ringtone upgrade
- #Incomming skype call ringtone software
It also needs to be converted to the correct kind of. Oh, and to reference a custom ringtone via config, you will need to host the audio file. If you're keeping all the directory files the same, to the best of my knowledge there is no issue if the user's extension is also referenced in the directory. On the phone itself you'll see the labelled ringtones, in the directory you can take note of the numerical value when building your directory files.
#Incomming skype call ringtone update
To determine the correct syntax, create a local contact on the phone exactly as desired, let the phone update its directory on the server, and note the values generated. The parameter determines what tone is played. I have left blank as presumably this user is already on a phone via BLF (set as desired). I generally leave First/Last blank and just use the (label) field. While I can't share it because of intellectual property rights, I use a macro-enabled Excel spreadsheet to generate the file(s) and then upload to the provisioning server. Please, pick it up." We built the URL for the ringtone into the phone, and voila! (don't get me started with all the weird practical jokes we play in the office using this functionality and remote provisioning)įor your "global" deployment I'd recommend generating the directory.xml files for the users, in which you can set ringtone. One of my previous clients wanted everyone to get the phone when the boss called, so they actually recorded a ringtone that said, "This is an important call for you. Even if you're deploying BLF, you could still set contacts that just wouldn't show on the phone.
While some of this would be dependent upon what kind of platform you're running the phones on and if you can set different alerts in the SIP header, etc.Ī more simple way that I know will work is to just use the local Contacts on the phone, which allow for rintone specification. I definitely have had customers desiring this. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call? Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s. It also enables us to verify the entitlement for using features. In addition providing all details at the same time allow us to check logs or look up a potential support partners if an issue needs to come into support.
#Incomming skype call ringtone software
Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used.
#Incomming skype call ringtone upgrade
Provide details for example if the issue is a day 1 issue or only happened after an upgrade or any other relevant details.
#Incomming skype call ringtone serial
If possible provide the MAC Address or Serial of the device.If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable.Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. If applicable provide a backup of the phone in question.Additional Polycom Infrastructure (RPRM,PDMS or BToE).Provide the Call Platform (aka openSIP,Skype for Business Online, Skype for Business on Premise, Lync).Provide the exact Software Version of your Phone.This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.Īs a reminder the basic information asked for: Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.
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